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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Garland

August 25, 2024

5  out of  5
rating by Claudia Garland
"Always great service! Sandra is always lovely to deal with!"
We responded:
"Thank you for your kind words, Claudia! We love that you appreciate us, especially Sandy. "
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Mac Kane

August 16, 2024

5  out of  5
rating by Mac Kane
"Jamie is very helpful and caring!"
We responded:
"Thank you Mac! We are here to help and we appreciate you."
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Stephen Meier

July 31, 2024

5  out of  5
rating by Stephen Meier
"Working with Rick is smooth and easy. Rick is very pleasant, knowledgable and helped us setting coverage which gives us a peace of mind that our home and autos are covered."
We responded:
"Thank you for the kind words. It is always a pleasure to work with you and your family and helping you obtain personalize coverage for your home and autos. "
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Jennifer Shoup

July 28, 2024

5  out of  5
rating by Jennifer Shoup
"I've been with State Farm since 1989, and when my former agent retired, I ended up with Rick. Rick and his support staff have been wonderful. Rick is personable, easy to talk to, and takes into account my concerns and answers all my questions. Great follow up, too! Thanks, Rick. Happy to have State Farm and Rick looking out for me."
We responded:
"Thank you for your kind words! We're thrilled to hear that and our team has provided you with excellent service. We appreciate your loyalty and are glad to have you as a valued State Farm customer. We're here to look out for you."
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Jay Valencia

July 25, 2024

5  out of  5
rating by Jay Valencia
"Libby is the best! She helped me a lot today.."
We responded:
"We agree, Libbie is the best! Thank you for your continued support."
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FOXY Islander

July 14, 2024

5  out of  5
rating by FOXY Islander
"Previously, I was with Chuck and Heidi. Loved them to pieces! Now that I've been using Rick and Sandra it's been just as smooth, easy and definitely pleasurable using them for my Statefarm. Thank you, to Rick and your team! Sandra is sooo far my favorite."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your feedback and are thrilled to hear that you have had a smooth and enjoyable experience with our team at Rick Huynh's Statefarm agency. We are delighted to have Sandra as part of our team, and we are glad to hear that they have been able to provide you with excellent service. We will make sure to pass along your kind words to her. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We are here to help and are committed to providing you with the best possible service. Thank you once again for your review, and we look forward to continuing to serve you."
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Ker Lee

July 3, 2024

5  out of  5
rating by Ker Lee
"We've been with Rick and his team for many years and have received nothing but exceptional services. Sandra has been taking care of us during a very challenging time. The professionalism, care and understanding truly made this experience manageable and lifted a mountain of stress. I am so appreciative of the responsiveness and patience to all my questions. Thank you, Rick and Team!"
We responded:
"Thank you for your kind words! We're thrilled that Sandra and our team provided exceptional service during your challenging time. We appreciate your support."
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mathew mardesich

June 30, 2024

5  out of  5
rating by mathew mardesich
"Sandra is always helpful, informative, and polite, it is a pleasure to work with her."
We responded:
"Thank you for your review! We're delighted to hear that Sandra consistently provides helpful, informative, and polite service. We'll make sure to pass along your kind words to her. We appreciate your support and look forward to continuing to assist you in the future."
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dale hom

June 29, 2024

5  out of  5
rating by dale hom
"Sandra and Rick Of State Farm insurance offer great service and professional advice. They have always responded quickly to my queries And requests! I highly recommend them. And Allstate insurance. Dale Hom just put."
We responded:
"Thank you for sharing your positive experience with Sandra and Rick from State Farm Insurance! We're thrilled to hear that they provide great service and professional advice. It's fantastic that they are responsive and quick in addressing your queries and requests. We appreciate your recommendation and look forward to continuing to provide you with excellent service and support."
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David Rod

June 29, 2024

5  out of  5
rating by David Rod
"Great customer service. Had the pleasure to work with Sandra P. Helped me get the best value for my buck. Hard to find quality customer service but not here. Highly recommend"
We responded:
"Thank you for taking the time to share your positive experience! We greatly appreciate your kind words about our customer service, specifically Sandra P. We're thrilled to hear that she provided you with excellent assistance and helped you find the best value for your money. We take pride in delivering top-notch customer service, and it's gratifying to know that our efforts are recognized and appreciated. Your recommendation means a lot to us, and we look forward to serving you again in the future."
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Libbie Nool

May 29, 2024

5  out of  5
rating by Libbie Nool
"I love State Farm provides Life Insurance. Even though I have a very small budget, Rick and Sandy still would take the time and effort to help me tailor the best policies for my family - my husband, my first boy, my 2 yrd old, even my newborn. They also help me to use my Whole life policy to pay for my premium during this difficult time. And they always always put their clients first. Just love love love this office!"
We responded:
"Thank you for your kind words! We are thrilled to hear that Rick and Sandy provided exceptional service while tailoring the best Life Insurance policies for your family, even with a small budget. We appreciate your loyalty and look forward to continuing to serve you. Best regards"
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xiao zheng

May 28, 2024

5  out of  5
rating by xiao zheng
"Libby— good service"
We responded:
"Thank you for your review, Xaio! We're glad to know that you found our service to be good. We're here to assist you with any insurance needs and keep the smiles going. Stay awesome! Cheers Rick"
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Laurence Herrera

April 26, 2024

5  out of  5
rating by Laurence Herrera
"Rick and his office staff are always prompt in returning phone calls and helping with any issues. Recently the bank needed some paperwork and he sent it right away and the issue was resolved the same day."
We responded:
"Thank you for taking the time to share your positive experience with our office staff. We greatly appreciate your feedback. It's great to hear that our team was prompt in returning your phone calls and assisting you with any issues you had. We understand the importance of timely communication and providing excellent customer service. We're glad that we were able to promptly address the paperwork needed by the bank, resulting in the resolution of the issue on the same day. Efficiency and responsiveness are key qualities we strive for in our team, and we're thrilled to hear that they were able to meet your expectations. Once again, thank you for your kind words and for choosing our services. We look forward to serving you in the future."
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Frank Stanton

April 24, 2024

1  out of  5
rating by Frank Stanton
"I was with State Farm for around 30 years. I had no claims for most of those years. Last November, I was on a street in Santa Clara on the edge of Santa Clara University. I was using Google Maps. It was raining, dark and the street listened black from the heavy rain. Google Maps said, "Turn left" on an upcoming street. I looked for the street sign, but saw nothing. The street abruptly ended and there were no Stop signs or signs indicating I should turn left. I hit a curb and rolled into a field and my car got stuck, wheels spinning in the wet grass. I was towed NY a tower the police called. My car sat in the auto tower yard for over three weeks. State Farm dragged it's feet, not inspecting the damage, and the storage fees accrued at $150 a day for over three weeks. Suddenly, State Farm declared the car a "total loss." They never made an inspection report. They gave me a check for $7900 and had the temerity to charge me $500 deductible. My car had only 53,000 miles on it. State Farm was unprofessional in its execution of the claim and used the legal term "total loss" in order to avoid doing its job. I had a perfect driving record, the Santa Clara police did not even issue any citation. In short, State Farm acted fraudulently in its non-execution of the claim."
We responded:
"I am very sorry for your experience with State Farm claims department. I will be calling to discuss with you, ways to improve their process. I do appreciate you sharing your frustration, as it allows me to provide feedback to State Farm claims to make the necessary changes to improve each customer’s experience."
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Les Faby

April 9, 2024

5  out of  5
rating by Les Faby
"Sandra Pendleton and Rick Huynh always handle my questions and needs promptly so I recommend them"
We responded:
"Thank you for your kind words. We try to treat our policyholders like family. Don't hesitate to call us, we're to help."
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Adam Genecov

February 29, 2024

5  out of  5
rating by Adam Genecov
"Rick is extremely responsive and always helpful. He is a pleasure to work with!"
We responded:
"Thank you for taking the time to leave such a positive review about your experience working with our office. We greatly appreciate your feedback. We're thrilled to hear that our team has been extremely responsive and helpful throughout your interactions with him. Providing excellent customer service and being readily available to assist our clients are values that we hold dear. We're glad that our office has been a pleasure to work with. Building strong relationships with our clients is important to us, and we're delighted that we have made your experience enjoyable. Once again, thank you for your kind words and for choosing our services. We truly value your feedback and look forward to serving you in the future."
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Dale Boyle

February 12, 2024

5  out of  5
rating by Dale Boyle
"Rick Huynh reviewed our homeowner's insurance plan thoroughly. We learned a lot about our coverage and appreciated his time spent with us reviewing our insurance plans with State Farm."
We responded:
"With the cost of insurance increasing, it is good to review your policies to ensure you are getting your money's worth. We are always here to help you better understand your coverage."
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Lawrence Byrne

February 1, 2024

5  out of  5
rating by Lawrence Byrne
"New Year, but same Fantastic Service! I've been a fan of Rick Huynh and his office/staff for years now. Very professional, very caring. Rick and his staff have looked out for our family's best interest. They are kind, patient, courteous, and go above and beyond working for us. They are quick to respond to our needs when we reach out. Knowledgeable on how to put us in the best scenario's for insurance whether it be new teenage drivers, new cars, or guiding us through a totaled vehicle! Rick's personal help on our blanket policies for home and cars literally gained us more coverage for a lesser cost! I Highly recommend!"
We responded:
"Thank Lawrence! It's policyholders like you and your family that make this job worth it. The more we know you, the better we can serve you."
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Joey Portale

January 10, 2024

5  out of  5
rating by Joey Portale
"Rick and Libbie, go above and beyond in all areas of their business. I've been impressed with their quick response, clear direction on policy advice and they make the process of payment so easy. I really appreciate their proactiveness in scheduling time to plan for the next year."
We responded:
"Thank you for the kind words. Insurance reviews are great ways to ensure you have the right coverages and discounts. "
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The Tumacder's

December 19, 2023

5  out of  5
rating by The Tumacder's
"We have had the best of the best service from Rick and his staff. They are always willing and ready to help with our questions and concerns. They respond to our needs so quickly. You can't go wrong with having this office service your insurance needs!!"
We responded:
"Thank you for taking the time to share your positive experience with our office. We are thrilled to hear that you have received exceptional service. It's great to know that our team has been consistently helpful, responsive, and attentive to your questions and concerns. We understand the importance of quick and efficient assistance, especially when it comes to insurance needs, and we are glad to hear that our team has been able to meet your expectations in this regard. We take pride in providing reliable and top-notch service to our customers, and your review reaffirms the hard work we put into delivering a satisfying experience. Once again, we appreciate your kind words and recommendation. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. We look forward to serving you in the future. "
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Erik Pedersen

November 29, 2023

5  out of  5
rating by Erik Pedersen
"I've worked with Rick's office on several occasions and each time has been great! Sandra and the rest of the office are friendly, professional, and very helpful. You never want to call your insurance agent, so when you do it's nice to know you have the best. Will recommend to everyone."
We responded:
"Thank you for taking the time to leave such a positive review of your experiences working with Rick's office. We are delighted to hear that you have consistently had great interactions with Sandra and the rest of the team. We understand that contacting your insurance agent may not always be the most exciting task, but we are thrilled to know that our team has been able to make it a pleasant and helpful experience for you. Providing friendly, professional, and helpful service is something we strive for, and your kind words confirm that we are on the right track. We appreciate your recommendation and are grateful for your support. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. We look forward to continuing to provide you with exceptional service in the future. "
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DM SM

October 19, 2023

5  out of  5
rating by DM SM
"Rick and his staff are knowledgeable insurance professionals with a strong client-centered approach. Highly recommended agency!"
We responded:
"Thank you for your kind words Denise! We appreciate our clients!"
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Jamie Alfaro

October 16, 2023

5  out of  5
rating by Jamie Alfaro
"I have been insured by State Farm as long as I remember and have simply had the best service! I have not needed to use them often, but Sandy is the best! Every time i need to make a change, its like speaking to a family friend, who provides you with expert advice, and makes sure you understand the options and potential scenarios or outcomes. 10 put of 10 recommend!!"
We responded:
"We are the agency that treats you like family. The ones you like ;)"
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Sal

October 13, 2023

5  out of  5
rating by Sal
"They really do care about their customers, going out of their way to make sure the customer is happy with the plan they have provided"
We responded:
"We do our best to treat you right and make you happy."
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Alfred Jude

October 9, 2023

5  out of  5
rating by Alfred Jude
"Excellent customer service! Was with an insurance company that kept increasing the premium year after year and attributed that to general CA inflation. Here, we actually have humans, Sandra and Rick to talk to, and who are on your side. Would highly recommend!"
We responded:
"We are so very happy that you appreciate our educational and transparent approach. We take time explaining coverages and rates and the factors that affect rates."